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800-388-7000
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800-527-7728

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Auto

Start or complete an auto loan: 888-389-8344
Questions on a current auto loan: 800-388-7000

Mortgage**

866-913-2956  PO Box 77423, Ewing, NJ 08628

Home Equity**

800-388-7000 - Say "Home Equity" or "HELOC" at the prompt PO Box 8133, Vernon Hills, IL 60061

Notice of Error/Request for Mortgage Loan Information
**Under Regulation X of the Real Estate Settlement Procedures Act (RESPA), borrowers have the right to resolve errors or request their mortgage accounts in writing. Error notices or information requests written on your loan payment coupon or other payment medium provided to you by us will not be accepted. Your written notice of error or information request must include your name, account number, and explanation of the error or reason for the request. Any written notice or request you wish to submit must be sent to the address above.

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Fraud Hotline

800-388-7000

General Mailing

BCU
P.O. Box 8133
Vernon Hills, IL, 60061

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If you are a member of the media and would like information about BCU or would like to be added to our media list, please direct your inquiry to our media contact.