Privacy Policy
How we keep you safe.
What does BCU do with your personal information?
To receive a Request to Know and Request to Delete Verifiable Access Form, please complete this form.
Access the BCU Wealth Advisors, LLC Privacy Notice.
For more information, please check our Privacy Policy FAQs.
Mobile Banking App Location Information
Our websites and our Mobile Banking app periodically collect, transmit, and use geolocation information to support features such as determining your zip code, finding your nearest Branch or ATM and preventing fraudulent card use, but only if you authorize collection of such information.
On our websites, you can choose whether geolocation information can be monitored by clicking the “Allow” button when prompted. Using our Mobile Banking app, you may choose whether geolocation information can be followed on a continuous basis in the background, only while the app is being used, or not at all. You can change your location permissions at any time in your device settings.
Text Banking / Account Alerts
Text Banking and Account Alerts top priority is the privacy of our users. The following is provided to address any concerns you may have.
- Text Banking and Account Alerts will never, under any circumstances, sell or distribute your cell phone number to third parties or Text Banking and Account Alerts clients for whom you have not approved.
- Text Banking and Account Alerts will never directly market to you any services for which you have not opted in, either by cell phone, text message or email.
- Text Banking and Account Alerts will never distribute any personal information about you, including your phone number, name, billing information or any other piece of identifying information.
If you have any questions, please call 1-800-388-7000
3rd Party Web Site Links
BCU websites may contain hyperlinks to other sites created and maintained by other organizations. When you click those links, you will be leaving the BCU Web site and viewing alternate Web sites not operated by the credit union. BCU does not regularly review materials posted on these linked sites and is not responsible for the content on them. BCU does not represent either the third party or the member if the two enter into a transaction. Privacy and security policies may differ from those practiced by BCU. Any decision of Web site visitors to view any of the linked Web sites is at their own risk.